Your dog could be lost without it
Serving pet owners since 2004

Information about Fido

Here are some facts about Fido:

  • Fido is a trading name of IVIS Limited.
  • IVIS is Irish Veterinary Identification Solutions. You may see this mentioned during payment or on receipts.
  • Fido is an Irish Government Approved Database for the registration of dogs under the Microchipping of Dogs Regulations 2015
  • Although government approved, Fido is a private operation and not a part or representative of any government ministry or department.
  • Fido was incorporated as a company with the Companies Registration Office, Dublin, Ireland.
    • Company registered number: 453178.
    • Registered office: IVIS Limited, 2nd Floor, Beaufield Veterinary Centre, Dublin Road, Celbridge, Co. Kildare.
    • Registration date: 11/02/2008.
    • Postal address: www.fido.ie, P.O.Box 484, Naas, Co. Kildare.

Fido's cookie policy:

  • Fido does not generate persistent Web cookies and therefore does not engage in site-to-site tracking of customer activities while using the Web.
  • Fido uses an essential session cookie for the period of time that you are using the Fido site, which is necessary for maintaining a valid interaction with the service, especially for users with Fido accounts. The cookie is merely a random number, and contains no information whatsoever. The session cookie disappears permanently when your browsing session ends.
  • Fido uses an external site usage monitor that uses non-essential cookies, associated only with Fido and not used by Fido for any purpose other than that associated with the performance of the Fido site. This third-party offers an opt-out solution.
  • Customers are encouraged to learn about EU Directive 2002/58/EC through any of the many summaries that can be found on the Web.

Information about Fido's Certificates of Registration:

  • Printed Certificates of Registration incorporate a number of security measures and cannot be replicated by simple printers or photocopiers.
  • Photocopies, photographs or digital copies of a Certificate are not valid substitutes for the original printed Certificate.
  • The minimum set of details on the Certificate is legally defined in Regulations by the Irish Government.
  • The QR code on the Certificate can be scanned by most camera-phones equipped with a (free) QR scanner app, to verify the printed data.
  • The holder of a Certificate may use the details to register a new claim of ownership or relinquish existing ownership.
  • The Certificate has perforations to allow separation into a top part for a new owner/buyer and bottom part for the old owner/seller.
  • The reverse of the printed Certificate has forms to facilitate change of ownership.
  • You do not have to post the forms to Fido because you can use the Certificate details to change ownership online.
  • There is a small fee to handle the processing, printing and postage of Certificates, payable online by PayPal, Debit or Credit Card.
  • Fido uses Stripe for Debit/Credit Card payments. PayPal also accepts cards but often rejects Debit Cards.
  • Fido will accept cheques/drafts made out to "Fido" sent by post (write the chip number on the reverse of the cheque).
  • Minor corrections to recorded data will be considered on a case by case basis, in line with DPA obligations, and may incur a nominal admin fee.

Fido also provides information on the following topics:

SPONSORS
Sponsored offer from Royal Canin
Royal Canin is a proud sponsor of Fido
Free cat/dog food for registered Fido customers. Read More
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Sponsored offer from Allianz. Allianz p.l.c. is regulated by the Central Bank. Standard acceptance criteria apply. Calls maybe recorded.
Once off discount for microchipped pets.
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Fido Notice: